Elden Preloved Market – Privacy Policy

1. Information We Collect

Elden & Co LLC may collect the following information when you interact with our business:

  • Name

  • Email address

  • Phone number

  • Booking and appointment details

  • Seller and inventory-related information

We collect this information when you:

  • Book through our scheduling system

  • Complete forms (including check-in forms)

  • Opt into text or email communications

  • Interact with us in-store or online

2. Payment Information

Elden & Co LLC does not collect, store, or retain credit card or bank account information.

3. How We Use Your Information

We use your information to:

  • Manage bookings and seller participation

  • Process transactions and payouts

  • Communicate important updates and instructions

  • Provide customer support

  • Send marketing or promotional messages (if opted in)

  • Improve our services and operations

4. Text Messaging & Communications

By providing your phone number, you consent to receive text messages related to your bookings, account activity, and promotions.

  • Message frequency may vary

  • Standard message and data rates may apply

  • You may opt out at any time by replying STOP

  • You may request assistance by replying HELP

Consent to receive messages is not required to use our services.

5. Sharing of Information

Elden & Co LLC does not sell or share your personal information with third parties for marketing purposes.

We may share information only with trusted service providers who assist in operating our business (such as payment processors and scheduling platforms).

6. Data Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted electronically.

7. Your Responsibilities

You are responsible for:

  • Providing accurate and current information

  • Updating your contact or payment details when necessary

8. Data Retention

We retain personal information only as long as necessary to operate our business, comply with legal obligations, and resolve disputes.

9. Third-Party Services

Our services may involve third-party platforms (such as Square, Acuity, or form providers). These platforms operate under their own privacy policies, and we are not responsible for their practices.

10. Changes to This Policy

Elden & Co LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

vendors@eldenpreloved.com

Effective Date: June 2026